Delivery

DELIVERY TIMES

Our partners make every effort to complete delivery as quickly as possible. Please have a look at our average delivery times.

      within Austria: 2 to 5 working days
      within the European Union: 2 to 7 working days
      outside the European Union: 9 to 14 working days

 

DELIVERY COSTS

SHIPPING COSTS (UP TO 3KG)
 
Zone 0 Austria: € 3,90,- incl. VAT, gross order value lower than € 30,- / gross order value higher than € 30,-:  no shipping costs are charged.
Zone 1 Germany: € 5,90,- incl. VAT.
Zone 2 Slovenia, Hungary: € 13,50,- incl. VAT.
Zone 3 Benelux, Denmark, Poland, Slovakia, Czech Republic, etc.: € 14,50,- incl. VAT.
Zone 4 Great Britain: € 19,- incl. VAT


Switzerland solely aviailable on request.

Only in Austria: There are no chipping costs charged at an order value higher than € 30,- incl VAT and lower than 3kg.
 
SHIPPING COSTS (FROM 3KG TO 10KG)
 
Zone 0 Austria: € 4,50,- incl: VAT.
Zone 1 Germany: € 6,90,- incl:VAT.
Zone 2 Slovenia, Hungary: € 14,50,- incl: VAT.
Zone 3 Benelux, Denmark, Poland, Slovakia, Czech Republic, etc.: € 15,50 incl. VAT.
Zone 4 Great Britain and Switzerland: solely on request.
 
Deliveries in non-EU countries: Please note that there may accrue customs duty.
 
Parcels > 10 kg, and deliveries in other countries solely available on request. Tel.: +43 316 33 71 05 or E-Mail: office@siin-life.at

conditions of delivery

We will process your order in our service center and dispatch the item within a working day. The ordered products will be sent to the stated delivery address. Our partners make every effort to complete every delivery as quickly as possible.

Problems with delivery

Whenever a delivery is overdue, please contact the siin customer service as soon as possible via e-mail (office@siin-life.at) or phone (+43 316/337 105) from Monday to friday between 9 am and 4 pm.

siin life will then contact the shipping partners to start the investigations which will take an amount of time. If a product from your order is missing, damaged or not okay in any other sense, please write an e-mail and include your order number to office@siin-life.at  or call us: +43 316/337 105 from Monday to Friday between 9 am and 4 pm.

We will process your request as soon and efficiently as possible.

Cookies help us in providing our services. By using our services, you agree that we use cookies. More information